Tag Archives: workshops

#AskEoC Tips

We’ve learned from others who host these kinds of events regularly and have collected the following tips to help make the experience a good one.

Before the #AskEoC

  1. Inform your twitter followers that you will be participating in a Tweet Chat before the #AskEoC begins and that you’ll be tweeting a lot for the next hour. It is also helpful to invite them to attend.  Here’s an example: “For the next hour I’ll be chatting about (insert chat topic) on #AskEoC with others in the Business Community. Join us! (insert details – date/time here)”. 
  2. If your tweets post to your Facebook, you may want to disable the application before the chat so that your tweets do not overwhelm your follower’s newsfeed. If you choose not to disable this application, please begin every response/comment with “@response” and it will not post to your Facebook.
  3. Learn the tools and Twitter Chat platform before #AskEoC starts.

During the #AskEoC

  1. Join our #AskEoC as soon as you feel comfortable. We are here to learn and grow from one another, so please say hi so we can welcome you to the discussion.
  2. Feel free to connect with our tweet chat moderator before or after the chat if you have questions. The tweet chat moderator will introduce themselves at the beginning of the chat and will be responsible for welcoming new chat members, keeping the discussion focused, and summarizing key points of the discussion.
  3. Don’t try to read every single tweet within the chat. Tweets can often flow by fast so just skim them as things go by and respond to those that peak your interest.
  4. Don’t worry at all about spelling or punctuation.
  5. Everything you write during the chat will go to ALL your Twitter followers (whether they participate in the chat or not) unless you send a direct message to someone.
  6. Stay on topic as best as you can. If there is another topic you would like to delve deeper into, please email Kathy at Kathy@CompanyofExperts.net with the topic of interest and we will work to add it to our #AskEoC schedule.
  7. It is NOT vital you answer all questions.
  8. Listen. Reading the tweets of others and considering them is ‘listening’.
  9. When typing a tweet, try to keep thoughts as complete as you can so followers outside the chat can learn from you.
  10. Re-tweeting the posts of another user in the chat is a common way to support statements from other tweeter and share them with your own network.
  11. It is acceptable to send a private tweet (direct message) to someone, but try to do it outside of the hashtag so that it doesn’t end up in the chat’s archive.
  12. The #AskEoC is not a tweet chat stream to market your own products or services.
  13. Remember to add “#AskEoC” to the end of each tweet unless you are using “TweetChat” for TweetChat will insert it into your tweet automatically.

After the #AskEoC

  1. Take time to review the conversation and questions after the #AskEoC has concluded. You can reap the greatest benefit of participation in tweet chats with the conversation you have between the scheduled #AskEoC.
  2. Feel free to share tweets from within the chat with your network (i.e. re-tweeting or commenting on the subject), but don’t forget to include #AskEoC so that your followers can follow along.

Each session is captured & posted on this website shortly after each session so you can come scan to review anytime

Webinar FAQs

Webinar FAQs

What happens after I register?

You will begin to receive confirmation and important information. Prior to the webinar you will receive a welcome letter providing you with your login and password information.

What is the Company of Experts’ refund policy?

All programs – face 2 face, online, webinar, and hybrid (referred to as training in this refund policy) All fees are due upon registration.  Your full participation is very important to us and we know that from time to time, your plans to attend one of our workshops or programs may change.  Our refund policy reflects our interest in your continued growth and learning journey as well as our planning needs and expenses incurred based on your enrollment. For more information about our Refund Policy, please click here.

Does the Company of Experts sell or share my information?

Company of Experts does not sell nor share information gathered at its Web Site to any third party outside of the provider network to which it belongs. By using this Site, or by joining our e-mail distribution list, you are not identifying nor disclosing your affiliation with us, our partners, or anyone. For more information about our Privacy Policy, click here.

Are there terms and conditions I should be aware of?

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. To read the complete list of Company of Experts’ terms and conditions, please click here.

What is your policy for withdrawing from an event?

If you pay for a event and it is canceled prior to the start of the webinar or training, you will automatically be registered in the next webinar or training with the same title; or you may apply your funds towards another workshop or webinar that we offer. However, if you request a refund, we will deduct a fee to cover the registration and credit card handling fees. If you paid your registration and are unable to attend the specific workshop, we will make every attempt to accommodate you in another workshop based on space availability.

Do I need to purchase anything priot to the webinar?

Everything you need for the webinar will typically be included in the listed event price. If other materials are important to the learning outcomes for this webinar, you will have that information prior to registration. You don’t need to purchase any special software to participate in the webinar. Once you have  completed registration, you will receive your login and password information.

What if I have a concern or question about the webinar?

Our attention to your needs has kept us in this business for twenty years. We want to hear from you, call (702) 228-4699 or email Kathy@companyofexperts.net.  At the time of registration, you will be provided information with contact information for content, schedule, technical or other questions related to the specific webinar that you are enrolled in.

What are the system requirements?

• A separate telephone line for the audio or a sound card and speakers.
• JavaScript and cookies need to be enabled.
• A 56Kbps Internet connection or better.
• Windows Users – Internet Explorer 6/7, Firefox 2, Mozilla 1.7+, Netscape 8.1 or higher.
• Mac Users – Firefox 2, Safari 3.0 (Mac OS 10.4,10.5), Safari 2.0 (Mac OS 10.4) Safari 1.3 (Mac OS 10.3).
• Linux Users – Firefox 2, Mozilla 1.7 or higher.

NOTE: The WebEx plug-in will not install if your browser has high security settings or you do not have administrative rights on your PC

Can I test my system prior to the webinar?

Yes you have the option to test your system to see if it is ready to attend a webinar. To test your system, please try joining a test meeting at: http://www.webex.com/lp/jointest/

Do I need a login to attend a webinar?

Yes you need a login to participate in the webinar. In order to receive a login for the webinar, you must register and pay for the event in full. After the event is paid in full, you will be emailed the login and password information to the webinar. On the day of the event, follow these steps:
• Click on the event link from your reminder email.
• Enter your name, email address, and password.
• Click the Join button.
• Follow the instructions in the dialog box to join teleconference / audio.

When should I log in to attend the webinar?

All events start on time. Please join at least 10 minutes prior to the start time, so you don’t miss any of the presentation.

Why is the “Join Now” button not activated?

The Join Now button will be active once the host starts the event. (Approximately 10 min before start time).

I registered for the event but I am unable to join?

You should disable all pop-up blockers – even those included with any Internet browser toolbars you have installed on your computer. Once you’ve disabled your pop-up blockers, try joining the event again. Before you get into the event, you will see a page on your screen with “One Moment Please…”. Do not close that page or refresh your browser when that screen is present.

The presentation being shown does not fit in my screen?

Please set your screen resolution to 1024 x 768 pixels.

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Company of Experts, Inc.. The collective work includes works that are licensed to Company of Experts, Inc.. Copyright 2003, Company of Experts, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Company of Experts, Inc. or purchasing Company of Experts, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Company of Experts, Inc. or to purchase Company of Experts, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Company of Experts, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Company of Experts, Inc. used in the site are trademarks or registered trademarks of Company of Experts, Inc.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Company of Experts, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Company of Experts, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Company of Experts, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Company of Experts, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Company of Experts, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Company of Experts, Inc. product is mistakenly listed at an incorrect price, Company of Experts, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Company of Experts, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Company of Experts, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Company of Experts, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Company of Experts, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Company of Experts, Inc..

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Nevada, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Company of Experts, Inc. products) shall be in the state or federal courts located in Clark County, Nevada. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Company of Experts, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Company of Experts, Inc.’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Company of Experts, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Company of Experts, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Company of Experts, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Company of Experts, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Company of Experts, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Company of Experts, Inc. in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Company of Experts, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Company of Experts, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Company of Experts, Inc., Company of Experts, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Company of Experts, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Company of Experts, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Refund Policy

All programs – face 2 face, online, webinar and hybrid (referred to as training in this refund policy)All fees are due upon registration.  Your full participation is very important to us and we know that from time to time, your plans to attend one of our workshops or programs may change.  Our refund policy reflects our interest in your continued growth and learning journey as well as our planning needs and expenses incurred based on your enrollment.If you are unable to participate, you may request to:

  • Reschedule to another training of equal or lesser value; or
  • Substitute someone in your place for that training;
  • To cover costs for rescheduling or substituting, we do charge a $25.00 fee per person;
  • If you cancel less than two weeks prior to the training, and we have confirmed catering and other per person expenses, a cost to recover these expenses may be charged.

If a training is canceled prior to the start of the training, you will automatically be registered in the next training of the same title; or you may apply these funds towards other training(s) offered within the 12 months following the cancellation.

Company of Experts reserves the right to cancel or reschedule any training.  We assume no responsibility for any costs that may be associated with attending one of our trainings (i.e., non-refundable airline tickets or hotel reservations).  The Company of Experts reserves the right to revise, modify, delete or add to our refund policy.

Registration funds/credits must be used within 1 year of initial registration date.

We do not provide refunds.

Contact Information:
Company of Experts, Inc
P.O. Box 371062
Las Vegas, NV  89137
Telephone:  702-228-4699

Email: Kathy at Kathy@companyofexperts.net

Thank you

 

Privacy Policy

Company of Experts.net does not sell nor share information gathered at its Web Site to any third party outside of the provider network to which it belongs. By using this Site, or by joining our e-mail distribution list, you are not identifying nor disclosing your affiliation with us, our partners, or anyone.This Site is maintained and reviewed for accuracy and reliability, but human and/or mechanical/technical errors occasionally happen. Therefore, Company of Experts does not guarantee the accuracy, completeness, comprehensibility, or timeliness of the information provided on the site, and does not assume responsibility for any errors, omissions, or for the use of the information provided, or for any results obtained from the use of such information. The Company of Experts.net is not responsible for any information provided on any site to or from which it is hyper linked and reserves the right to temporarily or permanently modify, alter, discontinue or delete any information contained on the Web site without prior notice. For registration, we contract with a secure provider for the collection of confidential payment information.

What information is collected?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, our registration software provider uses “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how they are used.

How do we use your information?

We may use the information we collect from you when you register enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and service offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Company of Experts®, Inc.. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on July 1, 2009.

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Contact Us

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Now is the Moment to Seize your Opportunity

Author: Luke Johnson, Financial Times

Published: May 5, 2010

The hour is always darkest before dawn. I have a gut feeling that now might just be a great time to take the plunge. There is plenty of negative news about deficits and double-dip recession. But technology and global markets are creating real advantages for anyone tempted to give it a go. And a new concern will not be weighed down with the legacy issues like property and pension obligations that are holding back incumbent players. Among my reasons why now is the time:

* The internet has made it easier to experiment than in the past. Building an online presence costs less than it ever did. I just redesigned my website for less than £2,000 in a few weeks. With that you can reach the whole world. Yes, the web is crowded, but there are billions of consumers connected to it who might see your ads or buy your products. And if your idea fails, too bad – shut the project down and try another; it is cheaper and quicker to discover what works than at any time in history.

* The corporate life seems less appealing . Jobs for life have gone; occupational pensions have gone; and who wants to slog away in a suffocating hierarchy their whole career? The freedom and satisfaction of self-employment are hard to beat. Of course there are risks – but then you might get sacked anyway if you work for someone else. Starting a company gives you the chance to achieve independence and self-determination – and if it succeeds, you really will get the rewards of your efforts.

* The world needs entrepreneurs more than ever. New jobs and wealth creation spring principally from new companies. I predict governments will do more to encourage entrepreneurs in years to come – from lower taxes to a reduced regime of bureaucracy. Every policymaker I speak to understands that only private enterprise can tackle unemployment and generate the tax we need to deal with our problems.

* There is more advice and support than ever before. Books, online, agencies, magazines – you name it, there are hundreds of places to go to find ideas, recruit staff, secure premises, source IT, deal with legal and accounting issues and so forth. There are more clubs and networks – more ways to access funding, find partners and reach customers. There are many more role models and mentors around than when I started out in the 1980s.

* It is easier to freelance and subcontract than before. Virtual businesses are common. Almost everything can be outsourced – manufacture, R&D, fulfilment, logistics, administration, IT – you name it. And providing these services offers endless niche markets.

* There is talent galore looking to join in a new venture. Now is a wonderful time to recruit able staff. Big business and the state are shedding personnel – people will be more willing to throw in their lot with an emerging company than during the good times.

* Premises and plants are plentiful. Rents are lower, machines are in surplus – there is more choice than there has been for years in terms of premises and equipment.

* Redundancy should be a beginning, not an end. Thousands do seize the day when they lose their job – and while not all find it a pushover, for many it allows them to pursue their dream and follow their passion.

* Part-time is a way to get going. When I worked for others, I moonlighted for several years, participating in various schemes at weekends, evenings and during holidays. It gave me experience, confidence and helped generate capital – so I was better prepared when I left employment for good after a few years.

I recently became chairman of the Advisory Board of Fast Track, which ranks Britain’s fastest growing companies. There I am endlessly impressed by the vision and energy displayed by the founders of so many of the companies surveyed. They know it is worth it.

No one believes starting something from scratch is a breeze. But as Samuel Johnson said: “He that labours in any great or laudable undertaking has his fatigues first supported by hope and afterward rewarded by joy.”

———————————————————————————————————–

Source:

Johnson, Luke. “Now is the Moment to Seize Your Opportunity.” Financial Times. N.p., 5 May 2010. Web. 5 May 2010. <www.ft.com/cms/s/0/3f720290-57dd-11df-855b-00144feab49a.html>.

Living Card of Appreciation for Jeanie Cockell

Jeanie Cockell picture

Don’t believe what you read in the newspaper and see on television. People all over the world are achieving their dreams to improve their communities whether that is a school, hospital, or corporation, for profit and non-profit. It is amazing how many terrific, caring and inspirational people we meet and the stories that we hear from them. Stories of grace, of style, of engagement – awe inspiring stories. Unique stories about people and the people that they work with.

We have an amazing Expert on Call – Jeanie Cockell. Many of you may know of Jeanie as an Appreciative Inquiry Facilitator and trainer from seeing her name on our website or from stories of success written by those who have worked with Jeanie. Jeanie has that special magical personality that lights up the room and invites you in to converse and to become friends. People gravitate toward Jeanie like a hummingbird to a flower.

We are so fortunate that Jeanie is with us. A few weeks ago Jeanie was involved in a horrific automobile accident and had a punctured lung, fractured pelvis and a leg broken in several places (I am not a medical person and do not mind if anyone corrects me!) It is awesome that Jeanie had no head injuries and remains positive about her recovery and is already looking ahead to returning to the work she loves. Working with people and introducing Appreciative Inquiry whenever possible.

Jeanie has physical rehabilitation to relearn how to walk and how long that will be we are not sure of. We just thought it might be nice to start a Jeanie Cockell Living Card to express our appreciation and wishes for her return to full health.

To send Jeanie your wishes, please follow this link to Facebook (click on the discussion tab) or Linkedin – if you are not a member, you will need to join. Jeanie will be able to visit her Living Card of Appreciation when she is able and as often as she wants. You may leave messages as often as you like – check often to see what others have to say.

How to Lead Under Fire

Author: Steve Tobak, cnet.com

stressed-while-at-workIf you’re not periodically under fire by your management and peers then your career’s probably not going anywhere. It’s sort of like “no pain no gain.” If you push the envelope and take risks, then you’re going to get mercilessly grilled from time to time. That’s just the way it works. And if you seriously want to get promoted and make something of yourself, you have to learn to handle it. No, I’m not talking about growing thick skin and becoming a human punching bag. I’m talking about learning to handle getting fired upon like a true leader. Everyone will walk out of the room thinking you’re the next Lou Gerstner or Jack Welch. Okay, maybe not, but they’ll definitely think more of you and will more readily accept your ideas, proposals, and most importantly, promotions.

How’d I learn this stuff? By spending much of my career selling innovative strategies to risk averse CEOs, CFOs, and management teams. Sure, I probably came across as whiny and defensive in the early days, but in time I learned the ropes. Here they are:

How to Lead Under Fire

1. Don’t get emotionally attached to your ideas. It’s good to be passionate about your ideas, but if you’re emotionally attached to them, it’ll come through when you’re getting grilled. And managers are incredibly distrustful of ideologues trying to shove things down their throats. It’s all about positioning. In your mind, you have to be willing to walk away. That little separation will give you the appearance of perspective and poise under fire.
2. Learn to embrace alternative views. The best way to respond to most objections is by first embracing them, then explaining why your plan is better or at least equivalent. Again, it’s a positioning game. But there’s a subtle but significant difference between, “My approach is better and here’s why,” and “That’s an interesting idea; here’s why I think this might be a better approach.”
3. Master the art of zinger retorts. When you’re getting grilled there will inevitably be some real zingers. Well, there’s only one way to beat a zinger and that’s with a zinger retort. How do you get good at zinger retorts? By getting good at thinking on your feet, which is really equal parts knowledge, experience, preparation, and of course, self confidence. Also, it’s essential to maintain a sense of humor under fire.
4. Know your stakeholders. Of course you need to know your material cold and expect the worst. Unfortunately, that’s not even close to good enough. You also have to know the stakeholders, aka your audience, and have a pretty good idea of their likely objections. A few one-on-one premeetings are a good idea. Then you’ll be ready to counter effortlessly.
5. Never, ever lose control of the meeting. It’s your meeting, or at least your time to present, so you’re in charge and you need to act like it. I don’t care if the CEO and CFO start going down a rat hole on some mindlessly trivial point. You have to be adept at all the usual techniques for keeping meetings on track, on topic, and on time. Come to think of it, that’s probably a topic of its own.

Source:
Tobak, Steve. “The Corner Office mobile edition.” BNET Blogs mobile edition. CBS Interactive, 25 Mar. 2010. Web. 26 Mar. 2010. .

AIFT – Baltimore, MD

Baltimore SkylineTitle: Appreciative Inquiry Facilitator Training©

Location: Baltimore, MD

Link out: Click here

Download Brochure: AIFT Baltimore 2010

Description: Registration is now open for this powerful four day training. At the end of AIFT© intensive four day training, participants will have the skills and foundation to facilitate Appreciative Inquiry sessions. Learn to guide organizations, groups and communities consciously and deliberately shift their collective ways of being and seeing to an appreciative approach, that will help them focus on what’s right in their organization, group or community, rather than on what’s wrong, so that they can deeply inquire into what’s right and why, and then find ways of intentionally creating more of what’s right in their organization, group or community.

This program has been developed and is presented by the Center for Appreciative Inquiry to provide a cost effective way for communities, people and organizations to dialogue and action for creating positive change.

If you would like more information about this workshop or would like to register, click here.

Start Date: 2010-04-12
End Date: 2010-04-15

DCI – Las Vegas

Las Vegas StripTitle: Department Chair Institute (DCI)

Location: Las Vegas

Website: Click here

Description: Get the skills and insider information today’s Department Chairs need to better manage the services they provide and are accountable for. You’ll quickly see the benefits offered by a positive and supportive learning environment that affords you the opportunity to network with experts and peers.

The three-day Department Chair Institute® (DCI) includes a morning and afternoon session each day; a morning and afternoon break; and one hour for lunch. Workshop format includes case studies, opportunities for practice (real and role plays) mini-lectures, assessment instruments, individual reflection and individual action planning. You also will have Post-Institute access by email, for continued dialogue with other first-line academic leaders.

If you would like more information about this workshop or would like to register, click here.

Start Date: 2010-01-11
End Date: 2010-01-13