Tag Archives: webinar

The Connection between Style, Productivity, & Morale: Why it is Essential to Understand and Respond to Different Styles

 

How often do you get frustrated or upset as a result of how others have delivered their message or treated you? What about the times you’ve tried to communicate your point, but just don’t seem to get through to your audience? What’s the price you’ve paid for these disconnects in communications? How has it affected relationships and collaboration? What would be the benefit if it improved?

Anyone who has ever worked with others knows people approach situations differently. At times, these differences can create fresh perspectives, balance, and innovative solutions. Understanding personal style, and acting on that knowledge, can lead to improved performance, productivity, and morale.

Unfortunately, the converse can also be true. Often the differences in style lead to misunderstanding, mistrust, and frustration. This can then lead to lowered productivity and undesirable outcomes. Consider the following short (true) example:

I was requested by a client to coach an employee who was “having issues” with a team mate. As I sat down with the employee, something immediately became obvious… he was a matter of fact, direct, results driven guy. He acted quickly in an effort to hit his goals. His team mate, on the other hand, was relatively quiet, less direct, and seemed to take the words and actions very personally.

May not seem a big issue, but in this instance, they were required to collaborate on business opportunities. The bottom line… misinterpretations of styles and lack of insight into how to work with one another drove the two apart and cost the organization a deal worth more than $1M.

While this scenario might be extreme, conflicts, difficulty communicating with others, and less than optimal working relationships, are an everyday occurrence.

Your ability to understand your own characteristics/style, as well as those around you, can help you:

1.      Identify personal tendencies

2.      Adapt for improved communications and interpersonal relationships

3.      Effectively meet the needs of yourself and others

4.      Understand and respond to information and interactions more appropriately

5.      Get things accomplished!

For many of us, it’s likely that you’ve been using information about social style on an intuitive level for many years. Formalizing that understanding is a next step to taking actions.

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Author: Sue Cooney

Check out Sue’s upcoming Webinar – Foundations of Style: Behavior and the Bottom Line – premiering November 19, 2009 at 2PM (EST)

Foundations of Style: Behavior and the Bottom Line – webinar

Webinar: Foundations of Style: Behavior and the Bottom Line

Location: Webinar – Online

Date: November 19, 2009

Start Time: 2:00 PM (EST)

Register Now: Click here

Description: Using the Social Styles model as the foundation, this workshop provides an introduction to four personal tendencies: Analytical, Driver, Amiable, and Expressive. Through this awareness, participants are more prepared to understand, and adjust, when interacting with others.

While it is true that “we are who we are”, the ability to adapt our style of communicating and interacting is essential for achieving the results we desire. Learn More>

Strategic Planning with Appreciative Inquiry for Colleges and Universities – Webinar

Webinar: Strategic Planning with Appreciative Inquiry for Colleges and Universities

Location: Webinar – Online

Date: November 12, 2009

Start Time: 2:00 PM (EST)

Register Now: Click here

Description: Appreciative Inquiry is an approach to planning and positive change that has been used successfully in colleges, communities and organizations all around the world. It is broad-based, highly participative, and energizing. It builds new skills in faculty and staff, develops new leaders, encourages a culture of inquiry, and helps create shared vision and purpose for your college by building on your core values and strengths. Perhaps most importantly-it leades to action, commitment, and results. Learn More>

Website: Center for Appreciative Inquiry

Foundations of Style: Behavior and the Bottom Line

Overview:

Using the Social Styles model as the foundation, this workshop provides an introduction to four personal tendencies: Analytical, Driver, Amiable, and Expressive. Through this awareness, participants are more prepared to understand, and adjust, when interacting with others.

While it is true that “we are who we are”, the ability to adapt our style of communicating and interacting is essential for achieving the results we desire.

Designed For:

Anyone wanting to influence and get results with others. This critical skill topic applies to people at all levels and across diverse organizations (it’s also useful to apply in one’s personal life) who want to improve communication and interpersonal effectiveness. If you, like many others, want to figure out how to more effectively interact with people, this session is for you!

Learning Outcomes:

  • Identify your personal style and tendencies
  • Characterize all four styles to be able to recognize the tendencies of others around you
  • Recognize the importance of adapting your style for improved effectiveness and productivity
  • Build a plan for applying your style knowledge to a current situation back in the workplace

Materials Required:

  • Computer with Internet access
  • A PowerPoint presentation and PDF handouts will be distributed to participants prior to the webinar.

Facilitator Bio:

Your webinar facilitator, Sue Cooney, is an independent learning and performance consultant who partners within the public and private sector to plan, administer, and evaluate interventions that help drive accountability, develop employees, grow leadership at all levels, strengthen performance, and reinforce learning throughout the organization. Prior to entering the training and organizational development field, Sue spent 15 years in small and large business with responsibility for  sales, marketing, management, training, new business start up, and customer service.

Sue’s primary focus is critical skills, where she has developed and taught a variety of courses such as leadership and supervision, communication, time and meetings management, performance management, and service excellence. In addition to development and facilitation, Sue is performance and career coach, certified Social Styles facilitator, and Appreciative Inquiry facilitator.

Sue’s education includes a Bachelors Degree in Business Administration and Marketing from Towson University and a Masters Degree in Business Administration from the University of Baltimore. Sue is currently completing the research phase of her Doctorate Degree in Educational Leadership… More>

Additional Information:

To learn more about the price, availability, or to register for this webinar, please click here

Space is limited, guarantee yourself a spot today!

Chuck McIntyre

Chuck McIntyreChuck McIntyre of northern California, has consulted and worked in higher education planning, research, evaluation, finance and management since 1971. Until 1999, he worked as Director of Research and Analysis in a state office of higher education and has consulted with colleges across the U.S., in the United Kingdom and Canada since the early 1999s. His recent engagements have been in the areas of strategic and facilities planning, emphasizing enrollment forecasting, planning, and management – using computer simulation models, recently-released 2000 Census data, and other sources and tools.

ENROLLMENT FORECASTING, SIMULATION, AND MANAGEMENT

Since the early 1990s, Chuck’s work has emphasized enrollment planning and management. In 1993, he developed an econometric model that is currently used in long-range enrollment forecasting for the capital planning at local districts in a state system. He conducted a study for the Maricopa Community Colleges in 1995 on the enrollment-impact of tuition and fees; results have been used by the district for long-range policymaking. Chuck then worked, in 1996, with Lincoln University on a computer model to simulate a variety of enrollment management initiatives in marketing, admissions, registration, and student retention, all designed to tie into budgeting models. Chuck also completed a 1997 study of Pima Community College’s past and future enrollment patterns for its use in planning.

In Spring 1997, he was published in Jossey-Bass’ New Directions for Institutional Research, and has spoken on enrollment management at national conferences like the American Association for Community Colleges (SCUP), Association for Institutional Research (AIR), Society for Needs assessmentCollege and University Planning (SCUP), and the Consortium for Community College Development (CCCD).

In Fall 1998, Chuck spoke at the European AIR in Spain about use of computer models to forecast enrollments and plan budgets. Also in 1998, he conducted an enrollment simulation and planning (ESP) study at Lansing Community College and, in 1999, he conducted ESP studies at Portland, Mt. Hood and Lane Community Colleges in Oregon and for the State Office of Michigan Community Colleges.

In Fall 1999, AACC published Chuck’s book on Enrollment Simulation and Planning. Since then, Chuck has worked on ESP projects at colleges in Oregon, Michigan, Massachusetts, California, Washington, and Texas.

STRATEGIC PLANNING

Recent engagements by Chuck with Palm Desert and San Mateo (California) and Austin (Texas) Community Colleges have involved a form of strategic planning – learning-centered strategic planning – that emphasizes efforts by these institutions to concentrate in a variety of ways on student learning. Chuck spoke about this technique at a SCUP regional conference in 2002.

Chuck’s work in college planning and evaluation spans nearly three decades, beginning in 1974 with an Exxon Education Foundation grant for research on the book Planning Colleges for the Community, published by Jossey-Bass. In 1978, he directed work, supported by a Vocational Education Act grant, on assessments of community educational needs; and in 1981, he was awarded a four-year Fund for Improvement of Postsecondary Education grant to develop new ways to tie college planning and evaluation to accreditation.

Since then, Chuck helped develop several long-range plans for a state Board of Governors, has written a number of articles and monographs on college planning, and has directed numerous workshops and symposia on the topic using techniques such as Charrette, Delphi, Nominal Group Technique, and Total Quality Improvement. He has spoken frequently on planning at national and regional conferences like AACC, SCUP, AIR, Pacific Northwest Association for Institutional Research and Planning, Western and Southwestern Regional SCUP, Southeastern Association for Community College Research, California Community College Board of Governors, California AIR, Community College League of California, California Community College Trustees, and California Research and Planning Group, and at many local colleges.

As Director of Research and Analysis, he was responsible for numerous state-level planning and evaluation projects, including environmental scanning and futures research projects, one of which was honored in 1996 with a Research White Paper grant from AACC and the Sloan Foundation, and published in Core Issues in Community Colleges (AACC, 1997).

FACILITIES PLANNING

During 2000, 2001 and 2002, Chuck conducted projects in long-range facilities planning for Mt. San Antonio (CA), Mt. Hood (OR), and Austin (TX) in preparation for capital financing bond elections. These projects involved computer modeling of facility needs, formulation of new space and utilization standards, and new kinds of classroom configurations. He currently is involved in a similar project for College of the Desert (CA) and has an article on the topic forthcoming in the Spring 2003 issue of the Journal of Applied Research in the Community College.

Earlier, in 1990-91, Chuck designed and implemented a computer model to project 15-year facility needs for a state system of community colleges; the resulting Board of Governors’ Long-Range Capital Outlay Plan was used to plan and allocate capital outlays for nearly ten years.

POLICY RESEARCH

Over two decades, Chuck conducted and directed numerous policy research projects for a state office about community college transfer, tuition, fees and financial aid, student services and other topics. His article on transfer performance was published in Research in Higher Education in 1989. Other work includes policy research on such topics as the impact of fees on enrollment (1993), growth funding formulas (1996), and welfare reform (1997), among others. Also in 1997, Chuck completed four technical papers for the 2005 Task Force, a long-range planning effort about future college needs and funding, sponsored by a state Board of Governors and Chancellor. Chuck served on the Research Commission of the AACC between 1997 and 2000.

COMPUTER MODELING

For the past decade, Chuck also has engaged in many computer modeling projects, designing, developing and implementing planning and decision-support tools for colleges and universities. In 1989, he developed a computer model to forecast college faculty replacement, which was used in human resource planning and presented that year at SCUP. Between 1990 and 1995, Chuck directed a consortium of three dozen community colleges in the U.S., United Kingdom, and Canada in developing computer-aided planning (CAP) models. This work-involving model design, development, quarterly workshops with participants, and testing–was to produce robust and systematic computer simulation models to help colleges plan and make policy decisions.

During the CAP project, Chuck held a 1993 planning symposium for staff from community colleges throughout England, Scotland, Wales and Ireland. Among colleges participating in the CAP project were Bilston in Birmingham (England), Lethbridge in Alberta (Canada), Kapiolani (Honolulu), and three-dozen other colleges from the mainland U.S.

OTHER EXPERIENCE AND ACADEMIC TRAINING

Earlier in his career, as Director of Analytical Studies with a state office of higher education, Chuck directed the design of the office’s first computer-based management information system and was responsible for the design and implementation of two financing systems by which the state office allocated funds to local districts. Chuck also has worked on projects assessing the economic impact of colleges, and in 2001 he helped AACC evaluate a new cost-benefit model for this purpose.

Chuck’s academic training is in economics: PhD from University of California, MA from California State University; and in anthropology: BA from University of Colorado. He has taught undergraduate microeconomics and graduate higher education finance at the California State University. Prior to working in higher education, Chuck played professional baseball for the Milwaukee Braves organization.

Hire This Expert >

Specialties:

  • Academic Master Planning
  • Budgeting
  • Decision Making
  • Distance Learning
  • Enrollment Analysis and forecasting
  • Enrollment management
  • Environmental Scanning
  • Emotional Intelligence across the curriculum
  • Evaluation
  • Institutional Research
  • Learning Paradigm
  • Management Information Systems (MIS)
  • Self-esteem building
  • Planning
  • Policy Research
  • Program Review
  • Self Studies and accreditation
  • Strategic Planning
  • Student Learning Outcomes (SLOs) and Assessments
  • Trustee/CEO relationships
  • Visioning and Futuring