Tag Archives: facilitator

Joan McArthur-Blair

Joan McArthur-Blair Expert Picture

Dr. Joan McArthur-Blair is an inspirational speaker and facilitator. She brings to her consulting practice over twenty years experience in higher education in formal and informal leadership roles, most recently as the President of Nova Scotia Community College. Over a broad ranging career she has worked as a leader in higher education, in faculty development, international projects, women in development and the mentorship and education of other leaders. She has particular expertise in the development of leaders, appreciative inquiry in strategic planning, diversity, women in leadership, and is a sought after speaker in the areas of leadership risk, innovation, change and the development of the inner life of leaders and generating positive change.

Joan has fulfilled faculty, department head, dean, vice president and president roles over her career at four diverse Canadian Colleges. She has been faculty and chair of the Association of Canadian Community Colleges’ National Executive Leadership Institute which prepares academic leaders across Canada. As well, she has worked around the world in India, Pakistan, Qatar, and the United States from her bases in British Columbia and Nova Scotia, Canada. In 2010 Joan amalgamated her experience into a consulting practice with a particular focus on the possibilities of leadership and the fostering of leadership in others.

Grounded in her doctoral research (2005), Joan has made a study of the inner life of leaders and how it is that leaders survive in the day to day of their work. Recently her focus has been on the notion of hope, despair and forgiveness in leadership as three tenets that can guide leaders over time.

Joan has a BA in English from the University of Western Ontario, the British Columbia Instructor’s Diploma, a MEd from Simon Fraser University and an EdD from the University of British Columbia.

Joan has been certified by Company of Experts.net as both an Appreciative Inquiry Facilitator and an appreciative Inquiry Facilitator Training (AIFT) Trainer.

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Specialties

  • Appreciative Inquiry
  • Facilitator and Trainer Development
  • Inclusion and Diversity
  • Instructional Skills Workshop (ISW)
  • Keynote Speaker
  • Leadership as Narrative
  • Leadership Development
  • Leadership Theory and Practice
  • Motivation / Passion for work
  • Narrative Inquiry in Research
  • Positive Change
  • Strategic Planning
  • Vice President and Chair Development
  • Women in Leadership

How to Lead Under Fire

Author: Steve Tobak, cnet.com

stressed-while-at-workIf you’re not periodically under fire by your management and peers then your career’s probably not going anywhere. It’s sort of like “no pain no gain.” If you push the envelope and take risks, then you’re going to get mercilessly grilled from time to time. That’s just the way it works. And if you seriously want to get promoted and make something of yourself, you have to learn to handle it. No, I’m not talking about growing thick skin and becoming a human punching bag. I’m talking about learning to handle getting fired upon like a true leader. Everyone will walk out of the room thinking you’re the next Lou Gerstner or Jack Welch. Okay, maybe not, but they’ll definitely think more of you and will more readily accept your ideas, proposals, and most importantly, promotions.

How’d I learn this stuff? By spending much of my career selling innovative strategies to risk averse CEOs, CFOs, and management teams. Sure, I probably came across as whiny and defensive in the early days, but in time I learned the ropes. Here they are:

How to Lead Under Fire

1. Don’t get emotionally attached to your ideas. It’s good to be passionate about your ideas, but if you’re emotionally attached to them, it’ll come through when you’re getting grilled. And managers are incredibly distrustful of ideologues trying to shove things down their throats. It’s all about positioning. In your mind, you have to be willing to walk away. That little separation will give you the appearance of perspective and poise under fire.
2. Learn to embrace alternative views. The best way to respond to most objections is by first embracing them, then explaining why your plan is better or at least equivalent. Again, it’s a positioning game. But there’s a subtle but significant difference between, “My approach is better and here’s why,” and “That’s an interesting idea; here’s why I think this might be a better approach.”
3. Master the art of zinger retorts. When you’re getting grilled there will inevitably be some real zingers. Well, there’s only one way to beat a zinger and that’s with a zinger retort. How do you get good at zinger retorts? By getting good at thinking on your feet, which is really equal parts knowledge, experience, preparation, and of course, self confidence. Also, it’s essential to maintain a sense of humor under fire.
4. Know your stakeholders. Of course you need to know your material cold and expect the worst. Unfortunately, that’s not even close to good enough. You also have to know the stakeholders, aka your audience, and have a pretty good idea of their likely objections. A few one-on-one premeetings are a good idea. Then you’ll be ready to counter effortlessly.
5. Never, ever lose control of the meeting. It’s your meeting, or at least your time to present, so you’re in charge and you need to act like it. I don’t care if the CEO and CFO start going down a rat hole on some mindlessly trivial point. You have to be adept at all the usual techniques for keeping meetings on track, on topic, and on time. Come to think of it, that’s probably a topic of its own.

Source:
Tobak, Steve. “The Corner Office mobile edition.” BNET Blogs mobile edition. CBS Interactive, 25 Mar. 2010. Web. 26 Mar. 2010. .