Author Archives: Melissa Robaina

About Melissa Robaina

Melissa Robaina, MBA is an Appreciative Inquiry Facilitator and Consultant for the Company of Experts. For the last few years, Melissa has worked for the Company as a content creator and has collaborated with numerous subject matter experts around the world researching, organizing, and writing material that nurtures discussion and is applicable to today’s rapidly changing environment. Melissa has an interest in adult learning theory and is passionate about coordinating, developing, and facilitating transformation solutions in all human systems. Melissa has also co-facilitated Company of Experts offerings related to Change, Paradigm Shifts and Online offerings.

Foundations of Style: Behavior and the Bottom Line – webinar

Webinar: Foundations of Style: Behavior and the Bottom Line

Location: Webinar – Online

Date: November 19, 2009

Start Time: 2:00 PM (EST)

Register Now: Click here

Description: Using the Social Styles model as the foundation, this workshop provides an introduction to four personal tendencies: Analytical, Driver, Amiable, and Expressive. Through this awareness, participants are more prepared to understand, and adjust, when interacting with others.

While it is true that “we are who we are”, the ability to adapt our style of communicating and interacting is essential for achieving the results we desire. Learn More>

Strategic Planning with Appreciative Inquiry for Colleges and Universities – Webinar

Webinar: Strategic Planning with Appreciative Inquiry for Colleges and Universities

Location: Webinar – Online

Date: November 12, 2009

Start Time: 2:00 PM (EST)

Register Now: Click here

Description: Appreciative Inquiry is an approach to planning and positive change that has been used successfully in colleges, communities and organizations all around the world. It is broad-based, highly participative, and energizing. It builds new skills in faculty and staff, develops new leaders, encourages a culture of inquiry, and helps create shared vision and purpose for your college by building on your core values and strengths. Perhaps most importantly-it leades to action, commitment, and results. Learn More>

Website: Center for Appreciative Inquiry

Intro to Ai

Ai PhotoTitle: Introduction to Appreciative Inquiry (Ai)

Location: Canyons Center in Summerlin, NV

Website: Click here

Download Brochure: Intro To Ai Brochure

Description: Appreciative Inquiry (Ai) us ab approach to positive change that has been used successfully in communities and organizations all around the world. It is based on the simple idea that people and organizations move in the direction of what they ask questions about. Ai is a whole human systems approach to relationship and community building.

Learn a new approach to creating positive change in your professional and personal relationships. This short introduction to Appreciative Inquiry will show you the power you gain by asking unconditionally positive questions.

If you would like more information about this workshop or would like to register, email Kathy at Kathy@companyofexperts.net

Date: October 13, 2009

Start Time: 5:00 PM
End Time: 6:00 PM

Intro to Ai

Ai PhotoTitle: Introduction to Appreciative Inquiry (Ai)

Location: Canyons Center in Summerlin, NV

Website: Click here

Download Brochure: Intro To Ai Brochure

Description: Appreciative Inquiry (Ai) us ab approach to positive change that has been used successfully in communities and organizations all around the world. It is based on the simple idea that people and organizations move in the direction of what they ask questions about. Ai is a whole human systems approach to relationship and community building.

Learn a new approach to creating positive change in your professional and personal relationships. This short introduction to Appreciative Inquiry will show you the power you gain by asking unconditionally positive questions.

If you would like more information about this workshop or would like to register, email Kathy at Kathy@companyofexperts.net

Date: November 10, 2009

Start Time: 5:00 PM
End Time: 6:00 PM

Intro to Ai

Ai PhotoTitle: Introduction to Appreciative Inquiry (Ai)

Location: Canyons Center in Summerlin, NV

Website: Click here

Download Brochure: Intro To Ai Brochure

Description: Appreciative Inquiry (Ai) us ab approach to positive change that has been used successfully in communities and organizations all around the world. It is based on the simple idea that people and organizations move in the direction of what they ask questions about. Ai is a whole human systems approach to relationship and community building.

Learn a new approach to creating positive change in your professional and personal relationships. This short introduction to Appreciative Inquiry will show you the power you gain by asking unconditionally positive questions.

If you would like more information about this workshop or would like to register, email Kathy at Kathy@companyofexperts.net

Date: September 15, 2009

Start Time: 5:00 PM
End Time: 6:00 PM

AIFT – Las Vegas

Las Vegas StripTitle: Appreciative Inquiry Facilitator Training©

Location: Las Vegas

Link out: Click here

Description: Registration is now open for this powerful four day training. At the end of AIFT© intensive four day training, participants will have the skills and foundation to facilitate Appreciative Inquiry sessions. Learn to guide organizations, groups and communities consciously and deliberately shift their collective ways of being and seeing to an appreciative approach, that will help them focus on what’s right in their organization, group or community, rather than on what’s wrong, so that they can deeply inquire into what’s right and why, and then find ways of intentionally creating more of what’s right in their organization, group or community.

This program has been developed and is presented by the Center for Appreciative Inquiry to provide a cost effective way for communities, people and organizations to dialogue and action for creating positive change.

If you would like more information about this workshop or would like to register, email Kathy at Kathy@companyofexperts.net

Start Date: 2010-02-10
End Date: 2010-02-13

AIFT – Baltimore, MD

Baltimore SkylineTitle: Appreciative Inquiry Facilitator Training©

Location: Baltimore, MD

Link out: Click here

Download Brochure: AIFT Baltimore 2010

Description: Registration is now open for this powerful four day training. At the end of AIFT© intensive four day training, participants will have the skills and foundation to facilitate Appreciative Inquiry sessions. Learn to guide organizations, groups and communities consciously and deliberately shift their collective ways of being and seeing to an appreciative approach, that will help them focus on what’s right in their organization, group or community, rather than on what’s wrong, so that they can deeply inquire into what’s right and why, and then find ways of intentionally creating more of what’s right in their organization, group or community.

This program has been developed and is presented by the Center for Appreciative Inquiry to provide a cost effective way for communities, people and organizations to dialogue and action for creating positive change.

If you would like more information about this workshop or would like to register, click here.

Start Date: 2010-04-12
End Date: 2010-04-15

DCI – Las Vegas

Las Vegas StripTitle: Department Chair Institute (DCI)

Location: Las Vegas

Website: Click here

Description: Get the skills and insider information today’s Department Chairs need to better manage the services they provide and are accountable for. You’ll quickly see the benefits offered by a positive and supportive learning environment that affords you the opportunity to network with experts and peers.

The three-day Department Chair Institute® (DCI) includes a morning and afternoon session each day; a morning and afternoon break; and one hour for lunch. Workshop format includes case studies, opportunities for practice (real and role plays) mini-lectures, assessment instruments, individual reflection and individual action planning. You also will have Post-Institute access by email, for continued dialogue with other first-line academic leaders.

If you would like more information about this workshop or would like to register, click here.

Start Date: 2010-01-11
End Date: 2010-01-13

Be Irreplaceable at Work

One can debate whether or not we are moving out of a recession; however, one thing that is certain – our current economy is centered on cutting costs. 85 to 90 percent of a business’ operating costs are comprised of labor expenses. As a result, companies minimize these costs by laying off employees.

For the workers that remain, job security is of great concern to them. Learn how to become indispensible at work. Below are some tips to build your personal strategic plan and maximize your value on the job:

Brand Yourself

Team BuildingOne of the best preventive ways to ensure you survive company downsizing is to create and market “your brand.”  Branding yourself is crucial when developing your personal strategic plan. The first step in creating your brand is reflection. Take time to define who you are and who you aren’t. Ask yourself questions like, “What sets me apart from my coworkers?” “Am I reliable?”  “Do people see me as trustworthy?” “Am I known for being responsible or a multi-tasker?” Write these attributes down.

Now that you have taken time to define yourself, use the adjectives or phrases that identify you and begin to live them. We live in a culture that is flooded with distractions; we are texting our friends, tweeting what we had for lunch, juggling emails, and updating our Facebook page. Amidst the onslaught of media and barrage of white noise, individuals that brand themselves and attract attention for their admirable characteristics (i.e. great listener, dependability) will have a decided advantage.

Be Excellent

Do you know what the biggest difference is between replaceable and irreplaceable employees? The answer is the employee’s willingness to go “above and beyond”. The work you produce should be excellent, not subpar. Never assume that someone else will pick up the slack. In times of downsizing, individuals will be proactive and will be looking out for their best interest. To be truly irreplaceable, you want to be the first person your boss turns to when he or she wants something done right the first time.

Take the Lead

Volunteer to take on new assignments and responsibilities that you are interested in or see being neglected. Taking the initiative increases your workplace participation and will put you far ahead of the competition and may earn you a job promotion or increase in pay. When taking on additional assignments and responsibilities, make sure they align with the company’s business strategy and whose outcomes will make a genuine difference within the company.

Honor Your Commitments

Prove that you are reliable. If you say that you are going to do something, you want your supervisors and your coworkers to know that they have nothing to worry about. It’s important to always inform others of what you are thinking, what you are doing, and what you have done. If you are unable to deliver what you promised, for whatever reason, it’s important that you communicate that to the stakeholders involved as soon as possible. Take ownership of all of your responsibilities. Luke Kreinberg, a career coach with San Francisco’s Work In Progress said, “You might disappoint, but if you take ownership for things that go wrong as well as things that go right, you will only strengthen the sense that people can trust in you.”

Be Positive

Attitude is everything.  If you constantly berate yourself with negative thoughts or fear of failure, your actions will begin to reflect what you think or feel. Project confidence, enthusiasm, and optimism in the work or projects you work on. You will notice that people interact and respond well to individuals who display positive and enthusiastic attitudes and will become contagious. If you ever feel overwhelmed or stressed, just take a deep breath and think of all the things you have to be grateful for. Positive outlooks correlate with increases productivity and efficiency within the workplace.

Learn to Adapt

We mentioned earlier that employers are looking for employees that go above and beyond their job description. If someone asks you to do something that you don’t think is your responsibility, do it anyways. Never say “that’s not my job”. This will not resonate well with anyone and will prevent any chances for you to grow in the company. When asked to do something, perform the task with pride. Consider everything you do to be valuable to the company – regardless if the task is or isn’t part of your job description.

Understanding Company Politics

Being sucked into company politics can be like playing with fire; however, if done correctly can be a strategic career move. When you are at work, look around and observe the dynamics in your environment. Ask yourself, “Who’s respected?” “Who’s not taken seriously?” “Who’s connected?” Try to immerse yourself in the culture of the fast-trackers at work. Emulate their actions, such as: arriving to work early, asking questions, volunteering for projects, etc. A great way to grow and succeed in a company is to hook up with the winners who are climbing their way up the corporate ladder.

Know Your Market

Demonstrate interest in your work. Companies often seek input from their employees and may offer bonuses to individuals who submit great ideas. It’s important that you know your company’s competitive advantages in relation to its competitors and be aware of any upcoming trends in your company’s industry. Knowing this information will allow you to generate ideas that may make your company more efficient, profitable, and competitive. Reading newspapers, blogs, magazines, trade publications, etc. is a great way to learn of what’s going on in your company’s industry. We also suggest signing up for industry-specific websites; many of them email newsletters that contain articles that may be relevant to your job, your company, the industry, etc. Social networking sites also prove to be a useful tool in researching industry trends. Social networking sites, like LinkedIn, a professional networking site, is a great place for professionals in all industries to learn and network from one another.

Demonstrate Leadership

discussion-groupGreat leaders are irreplaceable, but what makes a great leader? Leadership is not a one-time decision, it’s an everyday discipline. Heard the saying, “practice what you preach”? As a leader, people will watch and evaluate how close your actions match your words. Leading by example will earn you the respect and loyalty of the people in your organization. A good leader also recognizes and gives praise to individuals whose performance aligns with that of your organization’s mission and values. Recognizing people’s accomplishments increases morale and sends a message to others about what you, your team, and your company deem important.

Demonstrate your leadership skills by volunteering to head projects – big or small. When you and your team are able to deliver exceptional results, it looks good to everyone that was involved in the project, especially the leader – you. When you are consistently successful at leading a team, you will have demonstrated to your boss that you have the charisma to foster individual growth and morale within your team.

Continue Learning

Invest in yourself and your career. In today’s rapidly changing environment, it’s important that you take the necessary steps to ensure that you will be irreplaceable in the future. As companies merge, management changes, everything is redefined – meaning you will have to quickly adapt, which may require skills that you don’t currently possess. Take time to identify key positions within your company – positions you feel would give you extra value in the company. Enroll in seminars, workshops, or trainings that will provide you new tools or skill sets. Increasing your portfolio of skills, as well as engaging in a broad-range of experiences, can be your strength and will increase your value within the company. As your skill sets grow, share what you have learned and become a viable contributor to your company.

Be an Effective Team Player

An effective team player encourages and motivates its team to success. Come to team meetings prepared with information, ideas, knowledge, and experience that will be beneficial to the team to get the project done. Being an active participant in team meetings will encourage others to contribute their own ideas and thoughts. During group discussion, it is important that you are able to receive criticism without becoming defensive. Practice active listening by acknowledging, comprehending, and considering thoughts and ideas of your team members without interrupting. To encourage good dialogue, a good rule of thumb is to listen first and speak second.

____________________________________________________________________________________________

Resources

All Business: A D&B Company. Black Enterprise, 1 Jan. 1993. Web. 21 July 2009. <http://www.allbusiness.com/specialty-businesses/minority-owned-businesses/349520-1.html>.

Lindstrom, Martin. “How to Be Indispensible at Work.” Parade 12 July 2009: 14-15. Print.

“Ten Qualities of an Effective Team Player.” Dummies.com. Wiley Publishing, 2009. Web. 6 Aug. 2009. <http://www.dummies.com/how-to/content/ten-qualities-of-an-effective-team-player.html>.

Ten Tips: Becoming a Better Leader. MindEdge Learning, 20 July 2007. Web. 24 July 2009. <http://leadership.atwork-network.com/2007/07/20/ten-tips-becoming-a-better-leader/>.

10 Ways to Become Indispensible at Work. Woman’s Day, 14 July 2008. Web. 21 July 2009. <http://www.womansday.com/layout/set/print/Content/Money/10-Ways-to-Become-Indispensable-at-Work>.

Free Online Workshops Winners

WebinarStaff development and training for organizations is at a new frontier. A well designed program, training, seminar or workshop will have defined intended learner outcomes, be interactive, engage the learner and include take-away and immediately usable skills. The Company of Experts offers customizable training solutions that are cost efficient.

Our professional development workshops online are facilitated, include office hours and outstanding curriculum…. Available for all organizations and individuals as well. Our great face to face training now available on-line.

Free Online Workshops Given To…

We had the opportunity to meet the following people at this year’s Innovations Conference in Reno, NV. These individuals attended one of Company of Experts sessions regarding online learning. We thank like to thank each of you for participating in discussions by presenting you with certificates to a free online workshop!

Ann Turoczy, Gary Hartley, Diane Nicolet, Jennifer Lange, Cynthia Ross, Las Positias and Cindy Adams

________________________________________

For over 20 years, Company of Experts has watched individuals become inspired through creative change, innovation, and Appreciative Inquiry. To celebrate our 20th anniversary, we asked individuals who have become certified as a facilitator for Appreciative Inquiry to write a practicum that tells how they have incorporated AI into their personal or professional life. We took practicum submissions and created a 20th Anniversary Edition of Celebration for all to share. We randomly picked one submitter to be a winner for a free online workshop. The winning submitter is:

RJ Johnson

Congratulations to all of our Winners!!!