Tag Archives: professional development

Engaging in Difficult Conversations: Discussing What Matters Most

Webinar Overview:

There are certain conversations we all dread, such as delivering bad news, discussing sensitive subjects, confronting unprofessional behavior, or revealing unfavorable performance reviews. Regardless of the topic, difficult conversations occur at all levels of an organization. While it may be tempting to ignore the problems or delay the conversation, disregarding critical issues only creates additional problems and conflict – often resulting in a loss of productivity and engagement. Working in today’s competitive, fast-paced environment requires a broad foundation of leadership, communication, and people skills. The ability to engage in and facilitate difficult conversations effectively is one of the many challenges faced by many workers today.

This webinar offers a participative environment to demonstrate how practicing Appreciative Inquiry can help you solve problems, address issues, and engage in the important, crucial discussions we try so hard to avoid. Register today for this webinar and learn how to turn challenging conversations with difficult people into a foundation for improved relationships, enhanced morale, and increased productivity.

Designed For:

Individuals in all levels of an organization who wish to take a leadership role in creating and facilitating positive organizational culture and effective relationships are invited to join this webinar.

Learning Outcomes:

  • More mindful of daily conversations that create/maintain organization or community culture.
  • Reflect on the value of intentional conversation.
  • Identify what creates a culture of welcome that supports learning, innovation, and collaboration.
  • Identify types of conversations, including the important difficult conversations that are often avoided.
  • Address difficult conversations using Appreciative Inquiry and reflective practice.
  • Handle conflict and feedback in constructive and generative ways.
Duration: Approximately 1 Hour
Price: $9.99 USD (for webinar recording only)
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Presenter:

Cheri Torres, PhD, has more than 30 years experience helping people and organizations expand their capacity for collaboration and excellence. She has worked in the public and private sectors in the US and around the world training trainers and facilitators, facilitating small and large groups, and providing professional development and organizational design consultation.

Cheri’s professional focus is grounded in the field of personal/ collaborative learning. Cheri helps people and organizations shift their workplace practices and design their systems for evolving sustainability. She believes that in today’s world, excellence is a function of learning and innovation and that these are natural outcomes for an appreciative inquiry-based, outcomes-focused organization. She partners with schools and organizations to expand their capacity for multiple ways of knowing, engagement and accountability, thinking together, and acting collaboratively. As a result people change they way they work together and how the organization is designed: a collaborative learning community evolves marked by open and positive relationships and the alignment of social and technical systems.

Appreciative Coaching

Appreciative coaching is different than other coaching and mentoring offerings. Appreciative coaching is deeply rooted in the principles of Appreciative Inquiry. It focuses on what has and is working in your professional and personal lives and is designed to capitalize on an individual, group, or organization’s strengths – generating positive changes in performance, professional development, and organizational leadership.

During appreciative coaching sessions, problems are acknowledged, but are used only as tools for learning. Appreciative coaching takes the best and helps make it better by expanding people’s capacity to perform and by channeling their abilities for the greatest impact. This approach to coaching will take the client from good to great because it fosters personal transformation through innate talent and inherent strength, increasing the likelihood of producing longer lasting results quickly.

Appreciative coaching is a shared experience between the coach and the client. Together, the coach and the client collaborate to build a design for the future, develop strategies, and construct supporting actions for success. The relationship formed between the coach and the client is one of discovery. By intensely listening, asking unconditionally positive questions, and offering sincere encouragement, the coach facilitates the process for the client to unearth their own answers and to take responsibility for acting on them. By increasing the client’s self-awareness, they will understand how to better employ their strengths. Appreciative Coaching is the truest form of empowerment.

Appreciative Coaching is useful for: Leaders in business and corporations, community development, educational organizations, governmental agencies, and non-profit organizations.

Interested in receiving Appreciative Coaching?

Please fill out the information below and we will contact you to schedule your Appreciative Coaching session.
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Referral Program

Being a friend of the Company of Experts has its rewards- like getting credit towards any of our renowned workshops, trainings, and webinars just for referring your friends, family, and coworkers! In fact, every time you refer a friend who participates in an event – regardless if it is an on-site training, online workshop, or webinar – you will receive a credit equal to 10% of the event price that may be applied toward any event of your choice. For example, refer a friend who then registers for an AIFT at $1,100 – you will receive a credit for $110 dollars that can be applied to any event held by the Company of Experts or any of its affiliate companies.

To receive the credit, your friend must list your full name when registering for the event. After registration is paid in full, you will receive an email containing the amount of credit earned to date. There is no limit to the amount of credit you can receive. The credit earned cannot be redeemed for cash.

If you have questions about our “Refer a Friend” program, please read our “Refer a Friend” FAQs or contact our office at (702) 228-4699.

Maria Schnell

Maria C. Schnell, M.A. has been certified by Company of Experts as an Appreciate Inquiry Facilitator, and has built her practice on creating revolutionary change for Individuals and Organizations. Maria carries an M.A and B.A. in Organizational Communication with an emphasis in the areas of Leadership and Speech Education from the University of Colorado. This background combined with her exceptional experience allows Maria to assist with a variety of change initiatives for you or your organization.

A top-notch trainer with over 10 years of success in speaking, training and organizational development, Maria has mastered the Secrets to creating a life-changing, lucrative corporation.

An expert in interpersonal communication & personal/professional development and a mastermind in program design and facilitation, Maria delights her audiences with her unique blend of humor and insight, openness and sincerity, and complete generosity of self.

Maria exudes passion, and executes facilitation of change with experience and implementation of individualized sustainable programs. Maria is diverse in background; organizational communication, diversity training, leadership training, sales and development, profitability training, and individual development (just to name a few). Clients included in Maria’s repertoire; lia Sophia Jewelry, Goodwill Inc., United First Financial, and the BDCC.  Maria’s skilled performance fulfills clients need and executes transformation.

As an Expert on Call, Maria strives to pursue the mission of the Company of Experts. Maria creates a learning environment that is open, respectful and focused to ensure that your desired result is accomplished.  The opportunity to work with Maria will offer you and your organization tools to immediately use each day in your business.

As a Facilitator of Change, Maria seeks to inspire organizations to thrive through encouraging action and execution of transformation.

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Specialties:

  • Appreciative Inquiry
  • Change Management
  • Collaborative Learning
  • Conflict Transformation
  • Cultural Diversity
  • Customized Training
  • Gay and Lesbian Issues
  • High-Impact Strategic Planning
  • Interpersonal Relationships
  • Keynote Speaking
  • Leadership Development
  • Marketing
  • Online Education
  • Oral Communications
  • Professional Development
  • Program Development
  • Project Management
  • Team Development
  • Transformational Leadership
  • Women in Leadership
Bill McGinnisBill McGinnis has had a long and varied career in higher education, including management, trusteeship, and consulting and training. Bill has been certified by Company of Experts.net as an Appreciative Inquiry Facilitator.

From 1989 to 2003, he served as an assistant to the vice president for strategic planning, accountability and property procurement; and director of facilities management and services in the California State University system. He also taught political science, served on a system-wide quality improvement planning committee and as a system-wide facilities management coordinator.

Bill served as a California community college trustee from 1992 to the present, with terms as clerk, vice president, and president. He also served on the California Community College Trustees (CCCT) board since 1997 to the present, with terms as vice president and president, and on the advisory committee on legislation and finance.

In addition to his community college and university work, Bill worked as a local government manager from 1973 through 1985: city administrator, city manager, chief administrative officer, and personnel director in California, Oregon, and Florida.

From 1970 through 1975, Bill worked in the private sector as a legislative analyst for California State Employees Association (CSEA) and as an account executive.

Bill has made major presentations for university student groups; community college new student trustees; community college trusteeship and management; community college effectiveness; and effective trustee practices. He has facilitated training sessions on a variety of topics, including: Knowing – Doing Gap, Turning Knowledge into Action; Balanced Scorecard & Strategy Development; Parking Analysis of CSU; Balanced Scorecard for CSU; Measuring Success for Business & Finance; Development of Employee Strategic Goals; Growth Analysis for CSU; Balanced Scorecard for Butte Community College; Integrating Quality Improvement with Strategic Planning and Accreditation for CSU; Gift Receipting Process Mapping Project & Analysis; Balanced Scorecard in City Government; Outlook for Future California State Budgets; Results Based Leadership; Performance Measuring Seminar; Strengths, Weaknesses, Opportunities and Threats Analysis for CSU; FISH! and FISH! Sticks– Employee Development & Motivation; Leading Change; First Break All the Rules, Improving Employee Performance; Demonstration of PB Views Software for Performance Measuring ; Employee Climate Survey Presentation; Preventing Employee Burnout; Hidden Values: How Extra-Ordinary Companies Succeed with Ordinary People; Employee Motivation & Strategic Planning (Russian-American Business Training Center, Sakhalin Island); Community College Trustee Retreats and Board Development of Long Term Goals.

Bill earned a Master of Arts degree in public administration from the University of West Florida, and a Bachelor of Science degree in business administration from Midwestern College in Iowa. Bill holds credentials to teach public service administration and to be a supervisor in the California community colleges,

Specialties:

  • Board Training and Development
  • Change management
  • Core Values
  • Customer Service
  • Decision Making
  • Facilities Planning
  • Goal setting
  • High-impact Strategic Planning
  • High Performing Teams
  • Institutional Effectiveness
  • Leadership Development
  • Mission
  • Priority Setting
  • Seven habits of Highly Effective People
  • Process Improvement
  • Quality Improvement
  • Shared Governance
  • Strategic Planning
  • Trustee Training and Development
  • Trustee/CEO relationships
  • Visioning and Futuring