Tag Archives: mediation

Jeanie Cockell

Jeanie Cockell Profile Picture

Dr. Jeanie Cockell, is president of a consulting company based in Halifax, Nova Scotia. Jeanie is a dynamic facilitator who is known for her creativity, sense of humour, sensitivity, and ability to get diverse groups to work collaboratively together. She is a leader in Appreciative Inquiry as an organizational and community development process, a research methodology and foundation for fostering collaboration in groups. Jeanie has been certified by Company of Experts.net as both an Appreciative Inquiry Facilitator and an appreciative Inquiry Facilitator Training (AIFT) Trainer.

Since 1999 Jeanie has worked as an educational and organizational consultant with organizations in the private, public and social-profit sectors. She has extensive experience in facilitating, presenting, training, coaching, conflict resolution, leading and collaboratively designing strategies for individuals, groups, organizations and communities to build positive futures and to respond effectively to change.

Her background includes teaching, presenting and delivering workshops in a variety of areas: appreciative inquiry; team building; leadership; diversity; mathematics; adult learning; instructional skills, planning and design; instructor and program evaluation; and facilitator training. As well Jeanie has had formal leadership roles at Vancouver Community College as Mathematics Department Head, Associate Dean; at the Institute of Indigenous Government where she consulted as Dean in the senior executive team; and at the British Columbia Ministry of Advanced Education as Project Officer leading a large provincial project.

Her consulting work is based on the expertise that she developed and continues to enhance as an educator and leader, as well as the theoretical/research background she developed in doing her Masters research on “Power and Leadership: A Perspective from College Women” (1993) and her Doctoral  research on “Making Magic: Facilitating Collaborative Processes (2005).

Jeanie has a BA in Mathematics, an MA in Higher Education and an EdD in Educational Leadership and Policy all from the University of British Columbia. She is also an Instructional Skills Facilitator Trainer, Gender and Diversity Facilitator Trainer, Sociocultural Competency Trainer, and Appreciative Inquiry Facilitator Trainer.

Publishing includes:

  • Cockell, J. (1999). Power and leadership: A perspective from college women. In Gender and Diversity: Facilitator Guide, 115 – 120. Victoria, BC: Ministry of Advanced Education and Centre for Curriculum Transfer and Technology.
  • Cockell, J. (2006). Making magic: Facilitating collaborative processes. In Research in Action, Proceedings of the Canadian Association for the Study of Adult Education (Atlantic Region) conference.
  • Cockell, J. contributor to Reed, J. (2007). Appreciative Inquiry: Research for Change (p. 143, 144, 145). Sage Publishers.
  • Cockell, J. (2007). Making Magic Doing Research. In AI Practitioner: The International Journal of AI Best Practice, 47 – 48, November 2007.
  • Cockell, J. (2008). Appreciative Inquiry. In Four Arrows Don Trent Jacobs (Ed.), The Authentic Dissertation: Alternative Ways of Knowing, Research, and Representation (pp.201 – 205). NY,NY: Routledge.
  • Cockell, J. (2010). The AI Circle. In AI Practitioner: The International Journal of AI Best Practice, 43 – 46, February 2010.

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Specialties:

  • Appreciative Inquiry
  • Building Teams
  • Change Management
  • Collaborative Learning
  • Communication
  • Conflict Resolution
  • Developing cultural inclusion in teaching and training
  • Diversity in the Workplace
  • Facilitating
  • Great Teaching or Great Teachers Seminars
  • Instructional Skills Workshops
  • Leadership Training and Development
  • Organizational Development
  • Participatory Learning
  • Presentation Skills Workshops (PSW)
  • Spirit in the Workplace
  • Strategic Planning
  • Teacher or Trainer training and development
  • Visioning and Futuring
  • Women in Leadership

Roseanna G. Ross

Roseanna G. Ross

Roseanna G.  Ross, is Professor and Chair of the Department of Communication Studies at a state university in Minnesota.  She was Internship Director for the department for 18 years, and was Director of the Faculty Center for Teaching Excellence for 5 years. In addition, Roseanna currently serves as a campus mediator in the university mediation program.

Roseanna’s professional publications include the development of a self-report instrument to assess communicative messages in conflict (Ross-DeWine CMMS).  She is also co-author of two books: “The Internship As Partnership: a Handbook for Businesses, Nonprofits and Government Agencies,” and “The Internship as Partnership: A Handbook for Campus-Based Coordinators and Advisors.” As Senior Associate in the “Developing the Leadership of America’s Next Generation of Nonprofit Leaders” joint project of the National Society for Experiential Education, Regis University and the Center for Creative Leadership, Ross developed and facilitated a series of institutes for interns and mentors.

Roseanna Ross is an energetic, creative presenter, trainer and storyteller, and experienced process consultant. As an independent communication consultant and trainer, Roseanna has over 30 years of experience in designing and facilitating seminars, assessing organizational communication needs, and providing keynote presentations for both the public and private sectors.

Dr. Ross was a recipient of the National Society for Experiential Learning 2006 Pioneer in Experiential Learning Award and the 1999 Young Leader in Experiential Learning Award. Roseanna received the 1998 MnSCU Center for Teaching and Learning Star Leader Award. Ross has received teaching awards including the Central States Speech Association Outstanding Young Teacher Award and the Ohio University Department of Education Distinguished Alumni Award.  She was also listed in Outstanding Young Women of America in 1985, and was honored as an International Women of the Year 1992-1993. Dr. Ross taught for a year in Japan 1991-1992. She was Director of the University’s Center for British Studies, Alnwick England, 1993-1994 and was Academic Director for that program in Summer 2006, and Summer 1996.

Roseanna Ross earned a BS in education at Ohio University, and a Master of Arts in communication from Ohio State University and is a Doctor of Philosophy in communication theory, speech communication and higher education from Ohio University.

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Specialties:

  • Appreciative Inquiry
  • Customer Relations
  • Developing Effective Relationships in the Workplace
  • Department chair training and development
  • Experiential Learning Theory and Strategies
  • Interpersonal Conflict Management
  • Listening and Feedback
  • Internship Program Design, Monitoring, and Supervision
  • Mediation Mentoring
  • Meeting Management
  • NonVerbal Communication
  • Process Consulting for Identification of Organizational Communication Needs
  • Storytelling
  • Team Building

Kristen Crusoe

Kristen Crusoe

Dr. Kristen Crusoe is a Professor of Nursing, Psychiatric-Mental Health Nurse, and Appreciative Inquiry facilitator. Kristen is also an Organization Development practitioner specializing in Whole System Design through team-building, collaboration, communication, and relationship-based change. Kristen has roots in both Education and Healthcare and is successful leading change in both of these highly complex and turbulent arenas. She has experience as a facilitator, practitioner, teacher, department chair, manager, and director in healthcare organizations, community college, and university environments.

The major focus of Kristen’s current practice includes using Appreciative Inquiry as a Change and Quality Improvement model for healthcare and education. She has lead initiatives for cultural excellence in healthcare and educational organizations including strategic planning, leadership development, quality improvement initiatives, and change management. Kristen is skilled in the art of appreciative reframing, leveraging opportunities, and collaborative relationship building.

Kristen has a BA from Florida State University, a Master’s of Nursing from Oregon Health Sciences University, and a Doctor of Education from Oregon State University. She is a Certified Appreciative Inquiry Facilitator with the Company of Experts. She is also a Certified Dance Therapist and Yoga teacher. Kristen lives both on the Oregon Coast and in Pensacola, Florida.

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Specialties:

  • Appreciative Inquiry
  • Change management
  • Chief Executive Officer evaluation
  • Collaborative Partnerships
  • Conflict management
  • Dialectical Behavior Therapy for individuals and groups
  • Dialogue
  • Holistic approach to organizational development and change
  • Leadership Development
  • Mediation
  • Interpersonal Relationships
  • OpenSpace Technology
  • Organizational Relapse Prevention and treatment
  • Patient-Person Centered care
  • Performance Valuation
  • Strategic Planning
  • Strategic Planning Relationship Building
  • Team Building
  • Therapeutic Relationships within the workplace
  • Visioning
  • Whole System Change