Roseanna G. Ross, is Professor and Chair of the Department of Communication Studies at a state university in Minnesota. She was Internship Director for the department for 18 years, and was Director of the Faculty Center for Teaching Excellence for 5 years. In addition, Roseanna currently serves as a campus mediator in the university mediation program. Roseanna’s professional publications include the development of a self-report instrument to assess communicative messages in conflict (Ross-DeWine CMMS). She is also co-author of two books: “The Internship As Partnership: a Handbook for Businesses, Nonprofits and Government Agencies,” and “The Internship as Partnership: A Handbook for Campus-Based Coordinators and Advisors.” As Senior Associate in the “Developing the Leadership of America’s Next Generation of Nonprofit Leaders” joint project of the National Society for Experiential Education, Regis University and the Center for Creative Leadership, Ross developed and facilitated a series of institutes for interns and mentors. Roseanna Ross is an energetic, creative presenter, trainer and storyteller, and experienced process consultant. As an independent communication consultant and trainer, Roseanna has over 30 years of experience in designing and facilitating seminars, assessing organizational communication needs, and providing keynote presentations for both the public and private sectors. Dr. Ross was a recipient of the National Society for Experiential Learning 2006 Pioneer in Experiential Learning Award and the 1999 Young Leader in Experiential Learning Award. Roseanna received the 1998 MnSCU Center for Teaching and Learning Star Leader Award. Ross has received teaching awards including the Central States Speech Association Outstanding Young Teacher Award and the Ohio University Department of Education Distinguished Alumni Award. She was also listed in Outstanding Young Women of America in 1985, and was honored as an International Women of the Year 1992-1993. Dr. Ross taught for a year in Japan 1991-1992. She was Director of the University’s Center for British Studies, Alnwick England, 1993-1994 and was Academic Director for that program in Summer 2006, and Summer 1996. Roseanna Ross earned a BS in education at Ohio University, and a Master of Arts in communication from Ohio State University and is a Doctor of Philosophy in communication theory, speech communication and higher education from Ohio University. |
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Tag Archives: customer relations and service
Nicholas Holton
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Nicholas Holton has worked as a professional educator his whole career. First as a math instructor and now at a community college as an Associate Dean for General Education, Nicholas has been a leader in innovation by design. His workshops have visited four continents, and include strategic planning, appreciative inquiry, service learning, and engaged learning techniques. He is sought out as an invited speaker and his keynote and other presentations draw an international audience. Nicholas’ appreciative inquiry teams work with small nonprofits and whole community colleges. He conducted an Appreciative Inquiry Facilitator Workshop (AIFT) in Perth, Australia and his clients are located all over the world including: Scotland, Chile and India. His professional passions include anything that helps people improve the human condition. He is committed to this also in he personal life as he sits on several nonprofit boards and volunteers regularly at community events.
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