• What happens after I register?

You will begin to receive confirmation and important information. Prior to the workshop you will receive a welcome letter providing you with your login and password information.

• What is Company of Experts’ refund policy?
  

All programs – face 2 face, online, webinar, and hybrid (referred to as training in this refund policy) All fees are due upon registration.  Your full participation is very important to us and we know that from time to time, your plans to attend one of our workshops or programs may change.  Our refund policy reflects our interest in your continued growth and learning journey as well as our planning needs and expenses incurred based on your enrollment. For more information about our Refund Policy, please click here.

• Does Company of Experts sell or share my information?

Company of Experts.net does not sell nor share information gathered at its Web Site to any third party outside of the provider network to which it belongs. By using this Site, or by joining our e-mail distribution list, you are not identifying nor disclosing your affiliation with us, our partners, or anyone. For more information about our Privacy Policy, click here.

• Are there terms and conditions I should be aware of?

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. To read the complete list of Company of Experts’ terms and conditions, please click here.

• How long will it take me to complete a workshop?

This will vary based on your goals and the type of workshop that you enroll in. Self-paced workshops can be completed on your time schedule. Facilitator led workshops will have a beginning and end date providing you with access to experts in the field.

• What is your policy for withdrawing from a workshop?

If you pay for a workshop and it is canceled prior to the start of the workshop or program, you will automatically be registered in the next workshop of the same title; or you may apply these funds towards another workshop that we offer. However, if you request a refund, we will deduct a fee to cover the registration and credit card handling fees. If you paid your registration and are unable to attend the specific workshop, we will make every attempt to accommodate you in another workshop based on space availability.

• What does “asynchronous” mean?
  

That you don’t need to be in the workshop at a specific time, but you will have assignments and projects that may be due by a specific time.

• What is the format of the workshops?

We have several formats to fit your goals and needs. If we don’t a format that works for you, just let us know!

Facilitated Online Workshops
These workshops are entirely online and usually have a start and end date and are led by experts in the field. Training anytime, anywhere you have access to a computer with a web browser. This is referred to as asynchronous.

Self-Paced Online Workshops
These online workshops allow you to learn at your own pace while achieving training credit.

Custom Workshops
All workshops can be customized and offered for intact groups sponsored by an employer. These workshops may include online components as well as face-to-face facilitation (hybrid workshop).

Webinars
These sessions last anywhere from 1-2 hours and are usually synchronous (requires you be online at a certain time).

• Do I need to be available every day?

You will have the actual time requirements for each workshop in advance. You can anticipate that you will have time requirements but not every day as these workshops have been developed by working professionals for working professionals.

• What are the computer requirements?

Online courses use technology (you will need access to a computer and know basic computer skills) for learning and communication. If you are comfortable with up and down loading your assignments, reading online, and are motivated to learn – online learning is perfect for you.

• How much time should I plan for each workshop?

Workshops are content driven and we make every effort to advise you in advance what the time commitment will be, however, this is different for each person. For Facilitator led workshops, you can anticipate approximately two hours per week. Webinar’s will typically be 1 to 2 hours and the self-paced workshops are dependent on your ability to complete the program and the learning outcomes.

• What are the benefits of taking an online workshop versus a face-to-face workshop? Is the quality the same?

Online workshops, seminars and trainings have learning outcomes as do the traditional face to face workshops, seminars and trainings. We have been in the training business for twenty years. We offer the same high quality programs online. Online workshops allow you the opportunity to learn at home or the office with access 24/7. They fit your busy life.

• How do I interact with my facilitator and peers?

The workshops are designed to be interactive and engaging, providing you with time to communication and learn with/from your facilitator and peers. The Fintelo Software utilizes the Threaded Discussion Group and has the Chat Feature. For facilitator led workshops, the facilitator will have “office” hours and will be online with you live or available via telephone, email and possibly a social networking site such as Facebook or Linkedin.

• Is it hard to use the online course room?

The beauty of Fintelo is how easy and intuitive it is to use.

• How often do sessions run?

The workshops or sessions are scheduled regularly. You will find the current list of workshops available at www.companyofexperts.net and click on the calendar.

• Do I need to purchase anything to take the workshop?

Everything you need for the class will typically be included in one price. If other materials are important to the learning outcomes for this workshop, you will have that information prior to registration. You don’t need to purchase any special software. Once you have  completed registration, you will receive your login and password information.

• How often do I have to log on/attend the workshop?

This will vary by workshop. You will be provided that information prior to the start of the workshop.

• What if I have a concern or question about the workshop?

Our attention to your needs has kept us in this business for twenty years. We want to hear from you, call (702) 228-4699 or email Kathy@companyofexperts.net.  At the time of registration, you will be   provided information with contact information for content, schedule, technical or other questions related to the specific workshop that you are enrolled in.

• What should I do to prepare for an online workshop before it begins?

In advance preparation is necessary, you will be provided that information upon registration. You may check your computer access to ensure that you will have reliable service for your scheduled workshop.